• Where is Tea India from?

    Our roots are in India, but now all of our manufacturing happens in the US. Learn more about our story.

  • Where does your tea come from?

    We work with the best tea estates around the world to ensure we are sourcing the most premium teas. The majority of our teas are from Assam, India, a region famous for bright, full-bodied black teas. Learn more about our Sourcing here.

  • What is Orange Pekoe tea?

    Orange Pekoe is a fine grade of black tea which delivers a deliciously rich, smooth taste for you to enjoy everyday.

  • What does CTC stand for on your loose tea packages?

    CTC stands for "crush, tear, curl" and it is an automated manufacturing process of tea which produces a very strong flavor. Tea India® CTC teas produce a rich deep red color when they are brewed.

  • What are the different types of teas that you carry?

    We carry loose tea, tea bags, and instant chais. To make chai the traditional way, use our loose teas. For something more convenient, try our tea bags. To enjoy an authentic cup of chai on-the-go, try our Chai Moments latte mixes. Want something new? Try our Select line of tea bags in black or green tea. Explore Our Teas

  • Should I use loose tea or a tea bag? Is one better than the other?

    Generally you will find that loose teas, such as our Tea India® Mamri tea, will produce a stronger cup of tea depending on the amount of tea that is used. However, our Tea India® tea bags (Orange Pekoe Black Tea and our Chais) have been created to include more tea in each tea bag, and thus will brew a strong cup of tea similar to that of loose tea.

  • How are Tea India Chais different from other chai brands?

    Tea India® Chais are made with the finest, natural and authentic spices and ingredients. We do not add artificial flavors to our Tea India® teas and we feel this offers the best and true flavor tea that can be enjoyed everyday.

  • How much caffeine does a serving of Tea India contain?

    The amount of caffeine in a cup of tea varies tremendously, depending on the variety of tea and the brewing time. In lab tests, we found that Tea India® Orange Pekoe Black Tea Bags (3.1 grams) contain an average of 116 milligrams of caffeine. Tea India® Chai blends (Ginger, Cardamom, and Masala which are usually 2.3g servings) contain 67 to 78 milligrams of caffeine. Tea India® Loose Leaf teas (2.8 gram serving) contain 118 milligrams of caffeine. A strong cup of black coffee has about 120 milligrams of caffeine.

  • Do you have a Decaffeinated tea?

    We do not have a decaffeinated tea at the moment. Sign up for our newsletter to be the first to know of any new products!

  • What is Chai?

    Chai is the generic word for tea in India. It’s the Indian preparation of tea using brewed black tea with milk, sugar and spices.

  • What are the main ingredients in Chai?

    Chai is a staple in every household in India and every household has its own recipe for chai. So there’s no one right way to make chai. But a typical masala chai has black tea, ginger, cardamom, cinnamon, black pepper, cloves, and sugar mixed with water and whole milk. Each ingredient, when used correctly, plays a vital role in crafting the perfect cup of chai. Learn more about all the ingredients and see our authentic chai recipe here.

  • What is Masala Chai?

    In India, the word "masala" is used to describe any mixture of spices. Masala Chai is tea with spices, typically ginger, cardamom, cinnamon, black pepper, cloves, fennel, star anise, lemongrass, and sometimes even turmeric.

  • Where do I buy the masala (spices) from?

    You can buy loose spices from your local grocery stores or you can even buy pre-mixed chai masala spices from Indian grocery stores.

  • Does water affect the tea brew?

    Tea has a delicate flavor that can easily be ruined by 'hard' water. Hard water is not recommended. It's best to either use spring water with a low mineral content or filtered water to ensure a delicious cup of tea every single time.

  • What milk works best for chai?

    We recommend using whole milk to make a traditional cup of chai that has the perfect thickness, texture, and flavor.

  • I am vegan, can I make chai without milk?

    Yes, you can make chai without milk, though the traditional method does use milk. You can also make chai using non-dairy alternatives to milk, such as soy milk or almond milk.

  • Where is Tea India available?

    Tea India® is currently available at most South Asian grocery stores in North America. In Canada Tea India® is also available across many supermarket chains such as Loblaws, Sobeys, Metro and Save On Foods. We are working on expanding our reach to other parts of both Canada & the US. Please refer to our Store Locator or send an email to info@teaindia.com if you are having trouble finding Tea India®.

  • Where else can I buy Tea India?

    You can also purchase some of the Tea India products on Amazon.

  • For online orders, how much does shipping cost?

    Shipping is a flat fee of $6.95. For orders over $35, shipping is free. For more information, see Shipping Policy.

  • When will I receive my order?

    "All orders are expected to be delivered through USPS within 1 to 3 business days after processing. Processing occurs within 48 hours for orders placed Monday through Thursday. Processing occurs on the following business day for orders placed on Friday and during the weekend. Exceptions apply and delivery time is not guaranteed. Additional time and surcharges may apply to orders shipping to Alaska and Hawaii. For more information, see Shipping Policy."

  • Where is my order?

    Once we ship your order, you'll receive an email from us with information you can use to track your order. For more information, see Shipping Policy.

  • How do I create an Account?

    To create an account, click "Explore" at the top right, then click "My Account." You will have the option to Create Account or Sign In.

  • Can I place the order over the phone?

    Yes, you can give us a call at 1-800-275-2378.

  • Do you have any promotions?

    We run promotions regularly. To find out about promotions, sign up for our newsletter and follow us on social media (@TeaIndiaUSA).

  • How do I sign up for your newsletter?

    Scroll to the bottom of our website and you'll find a section called "Sign Up and Save'. Enter your email and click 'Subscribe'.

  • How do I get my free box of Chai Moments?

    "You can get 1 FREE box of Chai Moments with your first order of $25 or more. To take advantage of this promotion, sign up for our newsletter and you will recieve a promotion code in your email. Add your favorite flavor of Chai Moments to the rest of the items in your cart and enter the promotion code during Check Out. "

  • How does your referral program work?

    Refer a Friend!

    What's in it for them? Your friends can get a FREE box of Chai Moments with their first order over $25.

    What's in it for you? When you refer a friend and that friend makes a first purchase of $25 or more, you will receive $5 off promotion code in your email good for any order over $25. Anytime any of the friends you referred makes a qualifying purchase, you'll get a referral bonus of $5 off $25 purchase. You will receive this promotion code via email.

    Here's How to Refer: Scroll to the bottom of our website and click on the ""Invite A Friend"" button OR visit teaindia.com/pages/refer-a-friend. You can invite a friend over email, Facebook or Twitter and they'll receive an email with the coupon code. They must be a new Tea India customer to use this promotion.You can invite as many friends as you like, though you cannot combine the coupon codes.

    *Terms and conditions apply

  • I have a question, how do I contact you?

    You can email us at info@teaindia.com or call us at 1-800-275-2378.

  • I am a retailer. I'm interested in carrying Tea India, who do I speak to?

    You can email us at info@teaindia.com or call us at 1-800-275-2378.

Have Any Questions?