We work with the best tea estates around the world to ensure we are sourcing the most premium teas. The majority of our teas are from Assam, India, a region famous for bright, full-bodied black teas.
How does Tea India ensure the quality and safety of its products, from sourcing ingredients to the final packed goods?
Our process starts with supplier quality. Ingredients are purchased from approved suppliers. We have established microbiological limits for our teas and herbs and our pesticide testing protocol confirms with FDA regulations.
Ingredients and blends undergo multiple sensory evaluations. Sensory evaluations are performed by our trained laboratory staff and begin before the material is purchased and continue until finished goods are packed.
Finished goods can easily and effectively be traced using our warehouse management system.
Where is Tea India available?
Tea India® is currently available at most South Asian grocery stores in North America. In Canada Tea India® is also available across many supermarket chains such as Loblaws, Sobeys, Metro and Save On Foods. We are working on expanding our reach to other parts of both Canada & the US. Please send an email to info@teaindia.com if you are having trouble finding Tea India®.
How are Tea India Chais different from other chai brands?
Tea India Chai blends are made with the finest, natural and authentic spices and ingredients. We do not add artificial flavors to our Tea India teas and we feel this offers the best and true flavor tea that can be enjoyed everyday.
What are the different types of teas that you carry?
We carry loose tea, tea bags, and instant chai lattes. To make chai the traditional way, use our loose teas. For something more convenient, try our tea bags. To enjoy an authentic cup of chai on-the-go, try our Chai Moments latte mixes.
Where else can I buy Tea India?
You can also purchase some of the Tea India products on Amazon.
Can I place the order over the phone?
Yes, absolutely! You can give us a call at 1-833-832-4634. Our Customer Service team is happy to help and is available Monday through Friday, 10am-7pm EST.
How do I sign up for your newsletter?
Scroll to the bottom of our website and you'll find a section called "Sign Up and Save'. Enter your email and click 'Subscribe'
I am a retailer. I'm interested in carrying Tea India, who do I speak to?
You can email us at info@teaindia.com or call us at 1-833-832-4634.
Do you have FREE shipping?
Orders up to $14.99 ship with a $5 flat rate. Orders $15.00-$39.99 carry a $3 shipping charge. Orders $40 and up qualify for free standard shipping, no code needed. This does not apply to Alaska and Hawaii. For more information see our Shipping Policy.
How can I save on my order?
Spend $40+ for free shipping, build a 4, 6 or 8 pack with Build Your Bundle for 5% to 10% off, buy any bundle for 5% off, or subscribe for 5% off every order. Chai Club members can also turn points into coupons.
Does free shipping apply to Alaska and Hawaii?
No. Free shipping on orders of $40+ applies to the 50 states except Alaska and Hawaii. Shipping rates for AK and HI haven’t changed.
How does Build Your Bundle work?
Pick 4, 6 or 8 Chai Moments boxes and save automatically at checkout: 5% off a 4-pack, 7% off a 6-pack and 10% off an 8-pack.
How much do I save on premade bundles?
Premade bundles are automatically 5% off. No code needed.
What is Chai Club?
Chai Club is the Tea India rewards program. Join and get 40 points right away, then earn more points every time you shop. Turn your points into coupons for money off, free shipping or free products.
How do I earn Chai Club points?
Join Chai Club: 40 points
Place an order: 1 point for every $1 you spend
Celebrate your birthday: 40 points
Follow us on Instagram: 30 points
Follow us on TikTok: 30 points
Leave a product review: 25 points
Like us on Facebook: 20 points
Share us on Facebook: 10 points
How do I redeem Chai Club points?
Trade your points for a coupon:
50 points: $2 off
200 points: $5 off
200 points: free shipping
150 points: free Tea India glass mug
250 points: free box of Masala Chai Moments (10ct)
200 points: free stainless steel tea infuser
How can I get the most value from my order?
Order $40+ to get free shipping, choose an 8-pack in Build Your Bundle for 10% off, and subscribe for an extra 5% off every order. Redeem your Chai Club points for a coupon to save even more.
Can I subscribe and save?
Yes. At checkout, choose the subscribe option and save 5% on every order, not just the first one. A subscription simply means your favorite teas are delivered to you automatically on a schedule, so you never run out of your daily cup. There’s no commitment, and you can cancel anytime.
Why have your prices increased?
For the past 4 years, we kept our prices the same, even as tariffs and the cost of ingredients, packaging and shipping kept rising. We absorbed those increases because we didn’t want to pass them on to you. Costs have now risen too much to hold the line, so we’ve made a price adjustment. We chose that over reducing the quality of our tea. Tea India is still made with premium teas and natural spices, with no artificial flavors.
We’ve also made it easier to save:
1. Free shipping: Spend $40+ and shipping is free. No code needed. (Excludes AK & HI.)
2. Build Your Bundle: Pick 4, 6 or 8 boxes and save automatically. 4-pack is 5% off, 6-pack is 7% off and 8-pack is 10% off.
3. Premade bundles: Every premade bundle is 5% off, applied automatically.
4. Subscribe and save: Choose the subscribe option at checkout to save 5% on every order. Cancel anytime.
5. Chai Club rewards: Earn 1 point for every $1 you spend and turn your points into coupons. 50 points gets you $2 off.
